Beach Palace Family Resort & Spa - Cancun

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Beach Palace Family Resort & Spa - Cancun
$$$$

Overview

Boasting an infinity pool complete with a hot tub, the 5-star Beach Palace Family Resort & Spa Cancun is merely 6 minutes' walk from the Museum of Popular Mexican Art. Located in the vicinity of the La Isla Shopping Village, the hotel offers 325 rooms along with a steam room, a Jacuzzi, and a sauna onsite.

Location

The Ventura Cancun Park is about 500 metres from this hotel, and the The City Nightclub is 2.6 km from it. The Beach Palace Family Resort & Spa Cancun offers proximity to natural sights like the Tortugas Beach (3.2 km) and the Long Playa Forum Sandy Beach (2.5 km). You can easily find the night Coco Bongo Club approximately 10 minutes' drive from the accommodation.

Rooms

The rooms at this Cancun hotel have a flat-screen TV with satellite channels, along with a mini fridge bar, coffee and tea making equipment for your convenience. Bathroom amenities include a separate toilet and a shower, as well as comforts such as hairdryers and toiletries.

Eat & Drink

Guests can enjoy and unwind in one of the 6 in-house restaurants. Drinks are available at the swim-up bar. The restaurant Restaurante Chianti is located fairly close to Beach Palace Family Resort & Spa.

Leisure & Business

This accommodation also features ping pong and pool along with cars for rent. After a tiring day you can visit a wellness area or indulge in a head massage, a back massage, and a couples' massage.

Licence number: 1230050232

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
No parking available.
Wireless internet is available in public areas for free.
Other information
Breakfast
At the hotel Beach Palace Family Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Building
Year renovated:2007
Number of floors:12
Number of rooms:327
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Governor King Suite
  • Max:
    4 persons
  • Bed options:
    1 King-size bed
Guest Room
  • Max:
    12 persons
Superior Deluxe Room
  • Max:
    4 persons
  • Bed options:
    2 Double beds or 1 King-size bed1 King-size bed
Show 5 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking
24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Rooftop pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Billiard tables
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view

Room view

  • Ocean view
  • Lagoon view
  • Resort view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Beach Palace Family Resort & Spa

💵 Lowest room price 416 C$
📏 Distance to centre 10.4 km
🗺️ Location rating 9.4
✈️ Distance to airport 22.0 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500
Map view
Explore hotel location on the panorama
street view
Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
420 m
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
440 m
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
490 m
Shopping Area
Flamingo Mall
450 m
Blvd. Kukulcan
Parque Ventura Cancun
490 m
Restaurant
Restaurante Umami
120 m
Restaurant
Tacun Mexican Restaurant
290 m
Restaurant
Oceano
720 m
Restaurant
Cambalache Cancun
630 m
Restaurant
Bubba Gump Shrimp Co
610 m
Restaurant
Pepe's pier
620 m
Restaurant
BeachWalk Restaurant
650 m
Restaurant
Lorenzo's
650 m

Reviews of Beach Palace Family Resort & Spa

8.5 /10
Great
314 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • C
    Curtis
    United States
    left 4 reviews
    Wrote a review on 01 Feb
    Great
    Recommends the hotel
    Location7.0
    Rooms7.0
    Service9.0
    Dining6.0
    8.0
    rooftop pool
    excellent service

    This place suits me perfectly, offering free wi-fi, babysitting services, and a gorgeous rooftop pool. I remember my first stay when the staff helped me with directions. I highly recommend it. I'm coming back for Xmas!

    Superior Deluxe Ocean View Kids & Teens
  • E
    Ernest
    Canada
    Wrote a review on 31 Jan
    Perfect
    9.2

    The weather was wonderful, had very positive stay on vacation. The location to a shopping center was great for us. Besides, it was next to the areas that had the least current, mall, restaurants, clubs, bars, and the restaurants, pools and the most beautiful beach.

  • J
    James
    Canada
    Wrote a review on 29 Jan
    Very good
    7.0

    Make sure you stay in the superior deluxe room with double beds. It has gentle employees who gave such personal service.

  • B
    Bill
    United States
    left 16 reviews
    Wrote a review on 08 Jan
    Very good
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service7.0
    Dining8.0
    7.0
    rooftop pool
    refined dishes
    long waits
    pushy sales

    The rooftop pool offered fine views and a peaceful atmosphere, a perfect escape during busy days. Dinner options were a mix of refined dishes, consistently tasty throughout our stay. The hotel struggled to accommodate guests, leading to extended waits for dinner. The constant upselling of resort credits was overwhelming, detracting from the overall experience.

    Superior Deluxe Lagoon View - Kids & Teens Free
  • M
    Michael
    United States
    Wrote a review on 05 Jan
    Perfect
    9.0

    This hotel was lovely base for exploring Cancun, loved it and property's caring and very attentive staff who gave such personal service. Booked a room with absolutely stunning views of the ocean. The breakfast was fantastic and awesome, the check in was quick.

  • A
    Anthony
    United States
    left 6 reviews
    Wrote a review on 09 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service5.0
    Dining5.0
    5.0
    swim-up bar
    miscommunication
    dirty room

    Friendly staff at the swim-up bar.

    Our experience was a nightmare from the start. The hotel miscommunicated about our spa credits, leading to a shocking bill during check-out. The room was dusty and had a foul stench, and we had to change rooms due to yellow particles oozing from the Jacuzzi. It seemed like we had to fight for basic requests and services. This was not the relaxing vacation we had envisioned!

    Superior Deluxe Lagoon View - Kids & Teens Free
  • Wrote a review on 08 Nov
    Very good
    7.8

    Hotel is not excellent but good enough.

    Small hotel, for a few days. The services give you the price in dollars, if you want to pay with national card in pesos, they apply you the currency exchange they want (what a coincidence that is much higher than the market) so for Mexicans any service is more expensive than for foreigners. VERY BAD.

  • R
    Robert
    United States
    left 3 reviews
    Wrote a review on 24 Oct
    Great
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    attentive staff
    vibrant beach
    long wait times
    crowded areas

    The staff's attentive service made our evening at the specialty restaurant lovely, with Silvino going above and beyond to ensure a magical dining experience, while the beach's vibrant atmosphere added a lovely touch to our stay.

    Superior Deluxe Lagoon View - Kids & Teens Free
  • J
    Jerry
    United States
    left 1 review
    Wrote a review on 16 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    friendly staff
    great dining
    room shape
    cleanliness issues

    No nonsense, just the truth

    The resort excels with its excellent dining options and a vibrant atmosphere. The staff are attentive and professional. Our lagoon view room was spacious with an amazing balcony. Daily activities kept us entertained at this well-maintained hotel. A solid choice for families, but some minor room shape issues remain.

    Superior Room With Lagoon View

FAQ about Beach Palace Family Resort & Spa

Which landmarks are closest to the excellent 5-star Beach Palace Family Resort & Spa?
Guests of the excellent 5-star Beach Palace Family Resort & Spa can visit Museo de Arte Popular Mexicano (merely 6 minutes' walk from the accommodation), or La Isla Shopping Village placed 8 minutes' walk away.
What is the nearest airport to Beach Palace Family Resort & Spa?
Cancun airport lies within 25 km of Beach Palace Family Resort & Spa and is reachable with a 27-minute drive.
Should we expect an airport shuttle to bring us to the excellent 5-star Beach Palace Family Resort & Spa?
Bus shuttle which will take you to the excellent 5-star Beach Palace Family Resort & Spa with a 27-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does the 5-star Beach Palace Family Resort & Spa have a car parking on site?
Guests of the 5-star Beach Palace Family Resort & Spa can take advantage of a car park.
What are the booking prices at the hotel?
The prices at the hotel start from $305.
What payment methods are available in the excellent 5-star Beach Palace Family Resort & Spa?
At the excellent 5-star Beach Palace Family Resort & Spa, you can pay using Visa and American Express.
What room types does the Beach Palace Family Resort & Spa comprise?
The Beach Palace Family Resort & Spa provides such room types as Honeymoon King Suite, Governor King Suite, and Superior Deluxe King Room.
Which facilities does the 5-star Beach Palace Family Resort & Spa provide?
Top locations of the 5-star Beach Palace Family Resort & Spa include a barber shop and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Does the excellent 5-star Beach Palace Family Resort & Spa feature any spa facilities?
Pampering amenities in the excellent 5-star Beach Palace Family Resort & Spa include a steam room, a Jacuzzi, and two hot tubs.
Is swimming pool available at the Cancun hotel?
Yes, there is an infinity pool as well as a hot tub and a swim-up pool bar at the Cancun hotel.

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Rooms and Guests2 Guests, 1 room